Shipping Policy-Samrat Woods
At Samrat Woods, we carefully pack and ship every handcrafted wooden décor product to ensure it reaches you safely and on time.
Order Processing
- All orders are processed within 1–3 business days
- Customized or made-to-order items may take 3–5 business days to process
- Orders are not processed on Sundays or public holidays
Once your order is shipped, you will receive a confirmation message with tracking details.
Shipping Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–8 business days
Shipping Charges
- We offer Free Shipping on prepaid orders
- Cash on Delivery (COD) may include a small additional charge
- Shipping charges (if any) will be displayed at checkout before payment
Order Tracking
Once your order is shipped, tracking details will be shared via:
You can track your order using the provided tracking link.
Delayed or Lost Shipments
If your order is delayed beyond the expected timeframe, please contact us. We will coordinate with the courier partner and resolve it as quickly as possible.
In case of lost shipments, we will offer:
- Replacement product, or
- Full refund
Incorrect Address
Please ensure your shipping address is accurate. Samrat Woods is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
Contact Us
For shipping-related queries, contact us:
📧 Email: support@samratwoods.com
💬 WhatsApp: +91-XXXXXXXXXX
⏱️ Support Time: Within 24 hours
We aim to deliver your handcrafted wooden décor safely and promptly.