Terms & Conditions-Samrat Woods
Welcome to Samrat Woods. By accessing our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using our website.
General
- By using this website, you confirm that you are at least 18 years old or using it under parental supervision
- We reserve the right to update, change, or replace any part of these Terms & Conditions at any time
- Continued use of the website means you accept those changes
Products Information
- All products listed are handcrafted wooden décor items
- Minor variations in color, texture, grain, or finish may occur due to the natural properties of wood and handmade process
- These variations are not considered defects
We strive to display product images as accurately as possible, but actual colors may vary slightly depending on screen settings
Pricing & Payments
- All prices are listed in INR (₹)
- We reserve the right to change prices without prior notice
- Payments can be made via prepaid methods or Cash on Delivery (if available)
- Orders will be processed only after successful payment confirmation (except COD orders)
Order Acceptance
- We reserve the right to refuse or cancel any order at our discretion
- This may include product availability issues, pricing errors, or suspicious transactions
- If payment has already been made, a full refund will be issued
Shipping
- Orders are processed and shipped within the timeline mentioned in our Shipping Policy
- Delivery times may vary depending on location and courier partner
- Samrat Woods is not responsible for delays caused by courier services or unforeseen circumstances
Returns & Refunds
- Returns and refunds are handled according to our Return & Refund Policy
- Customized or personalized items are not eligible for return unless damaged
- Refunds are processed after inspection and approval
Intellectual Property
- All content on this website including images, logo, text, and design belongs to Samrat Woods
- Unauthorized use, copying, or reproduction is strictly prohibited
Limitation of Liability
Samrat Woods shall not be held liable for:
- Any indirect or incidental damages
- Delay in delivery due to courier issues
- Minor handcrafted variations in products
- Misuse of products after delivery
User Responsibilities
By using this website, you agree:
- To provide accurate shipping and contact information
- Not to use the website for any illegal or unauthorized purpose
- Not to interfere with website functionality or security
Cancellation Policy
- Orders can be cancelled within 12 hours of placing the order
- Once shipped, orders cannot be cancelled
Contact Us
For any questions regarding these Terms & Conditions, contact us:
📧 Email: support@samratwoods.com
💬 WhatsApp: +91-XXXXXXXXXX
⏱️ Response Time: Within 24 hours
By using our website, you agree to these Terms & Conditions.